RETURN AND EXCHANGE POLICY
Last Updated: 08/25/2024
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Thank you for shopping at www.outerklan.com
If, for any reason, You are not completely satisfied with a purchase, we invite You to review our Policy. 
The following terms are applicable for any products that you purchased with us.
 
INTERPRETATION AND DEFINITIONS
 
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
 
Definitions
For the purposes of this Return and Exchange Policy:
Business Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Chris and Gamy Fashions Pvt.Ltd Located at 2/261 opp to petrol bunk palkalai nagar rajambadi, madurai 625021, IN.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to My Site, accessible from www.hoa.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
 
GENERAL RETURN POLICY
Product that are bought from the Physical Stores can’t be returned online. All Items are eligible for return and would be processed if conditions are met.
You are always required to ship back the items by following the shipping instruction:
All return shipping will be handled by us free of cost. Once we have approved the return our courier partner will pick up the product from your doorstep. You will not be charged for shipping.
 
REFUND POLICY
In order to be eligible for a refund, you have to return the product within 7 days of your purchase. If the product is damaged in any way, or you have initiated the return after 7 days have passed, you will not be eligible for a refund.
In order for the product to be eligible for a Refund, make sure these conditions are met:

• Product must be returned in its original packaging
• Product wasn’t used or damaged
• Product must include original tags (if applicable)
• Product must have the receipt or proof of purchase

After we receive your product, our team of professionals will inspect it and process your refund. The money will be refunded to the Original Payment Method you’ve used during the purchase. 
 
HOW TO INITIATE A RETURN
If you have a request for Return, Refund or Exchange please 


If you have any further queries or concern please connect with us through our 
Email Address: support@hoaclothing.co.in
Phone Number: +91 9566933441
Or write to us at
Chris and Gamy Fashions Private Limited
OPP to petrol Bunk, Palkalai Nagar,
Rajambadi
Madurai-625021
TN INDIA

 

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