Effective Date: 25/01/2025

Outerklan (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring a safe online shopping experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, www.outerklan.com (the “Site”), or make a purchase through our online store.

By accessing or using our Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information in the following ways:

a. Personal Information You Provide

When you create an account, make a purchase, or contact customer service, you may provide us with the following types of personal information:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (e.g., credit/debit card details)
• Order history
• Account preferences

b. Automatically Collected Information

When you visit our Site, we automatically collect certain information through the use of cookies, web beacons, and similar technologies, including:

• IP address
• Browser type and version
• Device information
• Pages visited and activity on the Site
• Referring website or source

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your user experience and gather data about how our Site is used. You can control cookies through your browser settings, but disabling cookies may affect the functionality of the Site.

2. How We Use Your Information

We use your personal information for the following purposes:

• To process and fulfill your orders (including shipping and billing)
• To improve customer service and respond to your inquiries
• To send you order updates, promotional offers, and marketing communications (with your consent)
• To personalize your shopping experience
• To enhance our Site’s functionality and performance
• To detect and prevent fraudulent activity
• To comply with legal requirements

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party vendors who help us with order fulfillment, payment processing, and marketing. These providers are obligated to protect your information and use it solely for the purposes we specify.
• Legal Compliance: We may disclose your information if required by law or in response to a valid request by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of any such change via email or a prominent notice on the Site.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, please be aware that no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Choices and Rights

You have the following rights regarding your personal information:

• Access and Update: You can review, update, or delete your account information at any time by logging into your account or contacting us.
• Marketing Communications: You may opt-out of receiving promotional emails by following the unsubscribe instructions in each email, or by contacting us directly.
• Data Deletion: In certain circumstances, you may request the deletion of your personal information. Please note that some information may need to be retained for legal or administrative purposes.

6. Third-Party Links

Our Site may contain links to third-party websites or services. This Privacy Policy applies only to Outerklan and does not cover the practices of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under the age of 13, we will take steps to delete that information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Outerklan
Email: support@outerklan.com
Phone: +91 7418235774
Address: Moonstone
plot no 1 periyar first street villangudi 625018 TN INDIA